Wine subscription boxes give wine lovers an opportunity to develop their palate, find new favourites and pair their drinks like a true connoisseur. Foxie Club offers exceptional bottles from unique winemakers and regions all over the world with handy wine tasting guide notes and food pairing tips for you. Not only to enjoy a wine subscription for yourself but also to make for unique gifts, whether as a one-time box or gift that keeps on giving.
Q: Does Foxie Club charge a membership fee?
A: No, it's free of charge.
Q: What are the choices for Foxie Club Wine Mailing Subscription?
A: Bubbly Explorer and Blind Date.
Q: What are the subscription plans?
A: For both Bubbly Explorer and Blind Date, members can choose Monthly Plan for three months, six months and one year, as well as a Bi-monthly Plan for six months and one year.
Q: What is inside the subscription box?
A: Bubbly Explorer: Four bottles of sparkling wine, including two bottles of champagne and two bottles of sparkling wine. A wine tasting guide, tasting note card and Welcome vouchers are given in the first box. To subscribe today, click here!
Blind Date: Four bottles of sommelier-picked wine mixed with sparkling, rosé, white, red or sweet wine. A wine tasting guide, tasting note card, and Welcome vouchers are given in the first box. To subscribe today, click here!
A: Yes, you can easily change and renew your Plan by sending us a request via WhatsApp at +65 9828 9507 or Email at firstname.lastname@example.org. To avoid any inconvenience, you can closely look at our billing and delivery schedule.
Q: How does the payment work?
A: Once you have selected your preferred Subscription and Plan, you will pay at the checkout directly. The second bill will be sent off on the 1st day of the month via email. The payment is automatically deducted from the provided credit card until the completion of the Subscription. The website guarantees secured payment options, which are provided by STRIPE and automatically deducted. For PayNow customers, please make a payment before the 15th of the month to be able to receive your Subscription on time. Do reach out to us anytime if you have any payment issues, and customer service is happy to answer your enquires.
Q: When do I receive my wine subscription delivery?
A: You will receive your first subscription box within three working days. Following packages will be shipped on the 15th of the month, and you will receive the delivery within 1-2 days. In addition, you can review our general delivery policy here for your reference.
Q: Can I change my delivery address or date?
A: Yes, you can. Customers can request a change of delivery address or date as long as it is A DAY BEFORE the delivery date on the 15th of the month.
Q: Can I arrange the subscription in separate deliveries?
A: Yes, you can. We offer a standard delivery option of scheduled subscribed four bottles for free. If you would like to make a change of subscription bottles into different batches within a month, there is an additional delivery charge of $10 by request to our customer service. For individual cases, you can also inform us via Email or WhatsApp, and we will try to accommodate your request.
Q: Can I send it as a gift to someone else?
A: Yes, you can. A free gift-wrapping service is available upon request via customer service through Email or WhatsApp.
Q: Can I withdraw my Plan?
A: Yes, you can cancel it at any time. Subscriptions automatically renew during the selected Plan. You can cancel before the 1st of the month to void the subscription charge for the next month. If you purchase a Plan, you acknowledge and agree that your Subscription will automatically renew until the completion of the subscription period. The subscription payment bill will be charged regularly until you can cancel your Subscription, and such cancellation is effective, which may not be until the next Billing Cycle.
Q: How do I request a cancellation?
A: To request a cancellation, you must contact Ambrosia Daily customer service on Whatsapp at +65 9828 9507 or email email@example.com. Upon receiving an email or an intimation with a request for cancellation of the Subscription to any Plan, it shall duly deactivate the auto-renewal feature. Following any cancellation request, you will continue to have access to the service through the end of your current Billing Date. The non-use of the Services posr availing a Subscription does not entail you to a refund for the whole or part of the cancelled Subscription, except as otherwise stated herein.
Q: Can I re-sign up for a Subscription after cancellation?
A: Yes, you can. Post cancellation of your Subscription, if you wish to re-subscribe, may be done.
Q: Can I still use the vouchers after cancellation?
A: Yes, you can. All the vouchers and benefits will not be taken back, and the remaining vouchers are still valid after termination until the expired date.
Q: Can I switch to a different plan after signing up?
A: Yes, you are able to. Simply contact our customer service on WhatsApp or send an Email and we will assist you from there.
Q: What is the return of products, refund and exchange policy for the Subscription?
A: Ambrosia Daily shall use its best efforts to ensure that orders are correctly fulfilled. Should there be any discrepancy, please notify us either by email at firstname.lastname@example.org or call our hotline at +65 9828 9507 or by the next working day within 24 hours. For more details, click here.